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When you purchase from our company you are getting the product directly from our manufacturer, Thermo Scientific. As a result, the Thermo Scientific warranty will always be included with your purchase and will start the day your product delivers. Below is warranty information on our products. If you do not see the item you want listed, or there is no warranty information on the product page, please contact us for information.

Warranties are only Valid in the United States

If you live outside of the United States there is no warranty. If you export the product outside of the United States the warranty is void.

Revco Refrigerators and Freezers

All Revco refrigerators and freezers carry a 2-year parts and labor warranty. Check the individual product pages for any additional compressor warranties beyond the 2 years.

Value Series, Explosion-Proof, and Flammable Storage Refrigerators, Freezers, and Combinations

13 months parts and labor warranty

Centrifuges

All centrifuges, rotors, and centrifuge accessories carry a 1-year parts and labor warranty. Some rotors have a 5-year warranty. See the product page.

Hot Plates, Stirrers, and Stirring Hot Plates

3-year parts and labor warranty

Incubators

Heratherm Incubators carry a 2-year parts and labor warranty.
Precision Incubators carry a 1-year parts and labor warranty.
All other Incubators carry a 1-year parts and 90-days labor warranty.

Water Baths

1-year parts and labor warranty

Ovens

Heratherm and Vacutherm Ovens carry a 2-year parts and labor warranty.
Precision Ovens carry a 1-year parts and labor warranty.
All Other Ovens carry a 1-year parts and labor warranty.

Owl Electrophoresis

3-year parts and labor warranty

Furnaces

1-year parts and labor warranty

Barnstead Water Cartridges/Filters

90 days replacement warranty

Cryo Products

Locator models: 3 years on vacuum integrity, 1 year parts
BioCane models: 5 years on vacuum integrity, 1 year parts
Arctic Express models: 3 years on vacuum integrity, 1 year parts
Dewars, Flasks, and Other models: 1 year on vacuum integrity, 1 year parts

Shakers, Rockers, Rotators, Mixers

All MaxQ Shakers carry a 5-year parts, 1-year labor warranty. Furthermore, they carry a life-time warranty on the drive mechanism. All other Shakers, Rockers, Rotators, and Mixers carry a 1-year parts and 1-year (or 90-day - see product) labor warranty.

Nalgene and Nunc Bottles

1-Year Replacement Warranty

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Contact Information

888-962-6932 (M-F 8-5 EST)

help@mcqueenlabs.com

1093 N County Road 50 E
Danville, IN 46122

All images and information on this web site are Copyright © 2002-2018 McQueen Laboratory Supply Company
All information current as of Friday, May 25, 2018