McQueen Labs Terms of Service

At McQueen Labs we strive to set high expectations for ourselves and the products we choose to sell. Our prices are unbeatable because of our very low overhead. We are confident that after shopping at any other place, you will return to our online store for the lowest price.

Below is information about our policies. Please feel free to contact us should you have further questions. We appreciate your business and want to keep it!

Accepted Payment Methods

We accept Purchase Orders (Click Here for Details). We accept all major credit cards including Visa, MasterCard, American Express, and Discover. We also accept check -- just print your shopping cart and send with payment.

Shipping Costs and Methods

All of our products ship free of charge to your location. Each item on our web site ships directly from the manufacturer and their warehouse facilities. Each product page describes exactly how the product will ship and any fees associated with special delivery methods.

Return Policy

If you are unhappy with a product for any reason, simply contact us for a no-hassle return within 30 of your shipping date. Because our products ship directly from the manufacturers, we must adhere to any return policies by which they operate. There is a 20% restocking fee, and you will be responsible for return freight.

Order Cancellation

Should you need to cancel an order, please contact us. As long as the order has not shipped we can cancel it with no fees. However, if your order has shipped you will be required to pay any freight charges involved in shipping and returning the item. All cancellations are subject to our "Return Policy" above.

Damaged Products

The purchaser is responsible for inspecting the items upon receiving them. If there is freight damage, the item must be REFUSED. We will ship you another product immediately and the damaged product will be returned to us at no cost to you. However, if the customer accepts a damaged item we have no recourse with the freight company unless the damage is hidden (latent). In that case we must file a claim within 48 hours of delivery, so please contact us immediately.

Images and Colors

The images and colors on our web site are for representation only. Some pictures may show accessories which are not included in the listed price. Please read the specifications.

Your Rights, And Ours

We reserve the right to change these policies as we see fit. Please be certain to read our policies thoroughly before ordering. Your order will always be protected by the policies that are in effect at the time of your order.